Carey has over 10 years of professional experience in training, human resources and operation, specializing in service and sales training. She has worked with many clients in China.
Carey is experienced in the following areas:
- She has designed and conducted many service, sales training and field coaching programmes for many organizations in China.
- Her clients include StellaLuna/What For, Decoster, LiFung Trinity, Azona, Ochirly, Kose, Fiona Cosmetic Centre, Philips, Dickson Concept, 新榮記餐飲管理有限公司, East Ocean Seafood Restaurant, Shanghai Croissants de France, Eu Yan Sang, etc.
- Before joining Tiptop, she was Trainer at Tiger Enterprises (Giordano China). She also worked with Pizza Hut and 廣州信高鞋服有限公司 as Human Resources Development Manager.
- She was successfully helped different companies to build service culture by establishing human resources systems in recruitment, appraisal, promotion, remuneration and motivation. In addition, through tailor-making training programmes, she helped the companies to further cultivate a customer-driven and mutual appreciation culture in the companies.
- She has solid experience in people and retail management, including retail operation, financial management, stock management, product promotion and customer relationship management.
- She is passionate about people development. She believes that people training and field coaching can maximize staff potential and improve their performances, which are the winning edges to company success.
