Lucky Draw Winners: Market Research Exercise 2012
Posted on: 20th May 2012
We are pleased to annouce the lucky draw winners for our Market Research Survey 2012: MontBlanc Pen (worth S$950) Sponsor: Sincere Fine Watches Winner: Mr Tony Teo, Travel Industry MENU F&B S$100 Dining Voucher Sponsor: MENU Group Winners: Ms Evelyn … Continue reading
Proud to be part of Eu Yan Sang’s Success!
Posted on: 17th May 2012
We are proud to be part of our client, Eu Yan Sang’s success in their improved service quality as featured on The Straits Times, Wednesday 16 May 2012. Please read the article to find out what Eu Yan Sang did to improve the level … Continue reading
Complete our Market Research Survey and be entitled to a S$5 Sasa Voucher and 10% discount voucher to any of our Seminars or Workshops!
Posted on: 30th Apr 2012
Dear Valued Participants, We are conducting an annual survey to better understand and respond to your organizational training and consultancy needs. This survey will take an approximate 5 minutes to complete. All information obtained will be kept in strictest confidence. … Continue reading
Let Your Service SOARRRRR Programme to Enhance Service Productivity
Posted on: 19th Mar 2012
Have you ever wondered: “Why do my people give up so easily? How can my service …staff connect better with our customers? Can’t my employees see that there are better and faster ways of doing things? How do I stop … Continue reading
Keep a lookout for a series of interesting and beneficial productivity programmes, coming your way!
Posted on: 9th Mar 2012
PMC Star, Noel Capel, as featured in PMC Newsletter (December 2011 issue)
Posted on: 7th Dec 2011
This article was published in PMC Newsletter, December 2011 issue PMC Stars This section of the PMC Newsletter is dedicated to showcasing the achievements and contributions of our PMCs in the field of management consultancy. For this edition, our PMC Star is … Continue reading
Seasons Greetings
Posted on: 25th Nov 2011
Singapore Experience Awards 2011: Congrats to The Butter Factory!
Posted on: 19th Oct 2011
Congratulations to our client, The Butter Factory, for being the Proud Winner of the ‘Best Nightspot Experience’ at the Singapore Experience Awards 2011! http://www.singaporeexperience.com/winners.html
Betsy Lai | Served but not engaged! The value of engagement with customers
Posted on: 5th Aug 2011
Recently I saw a TV commercial for a broadband company in Hong Kong saying that they had a Customer Engagement Team dedicated to provide excellent service to their customers. It prompted me to ask myself a few questions: What … Continue reading
Research Preview Session
Posted on: 28th Jun 2011
We provide detailed analytical research studies and reports that tailored to different busisness situations. Come, Join us at our Research Preview Session to find out how our one-stop research framework works for you! Continue reading
