Delivering great services and earning recognitions from customers are important to Tiptop.  It is our mission to foster good business and customer service excellence concepts to our customers; we are confident this would in turn will bring their business prodigious success, individual satisfaction and result in economic prosperity.  Let us share with you what some of our customers have to say about their experience working with Tiptop.


“It is always a privilege and pleasure to work with Tiptop Consultants especially with Noel. Noel’s passion, energy and enthusiasm are certainly contagious. Not only does he has a wealth of experience, he is able to so cleverly use that to engage the audience and relate so appropriately. I can only say the response from the participants in my past and present companies is unanimous; excellent trainer and presenter. More importantly, he made a positive impact to the team, to all of us! Thank you Noel for consistently delivering beyond my expectation!”

Gina Goh
General Manager
Calvin Klein

Thank you, Tiptop Consultants, for helping our brand to grow. We are grateful to have your team work so closely with us and for providing invaluable guidance on our maiden voyage towards Service Excellence. Noel is an inspiring trainer – he is sincere, professional and able to communicate his ideas well. Through his facilitation, our team was able to better align our Vision, Mission and Values and shape the D’Elegance culture. Noel also challenges us to never stop thinking about how we can continue to better ourselves – a very important concept not to be forgotten in this never-ending journey towards Service Excellence. We are pleased to have had the opportunity to work with Tiptop Consultants and would like to congratulate them for a job well done. Thank you again!

Mr. Peh Zhengyang
D’Elegance International Pte Ltd

Noel Capel, our Consultant-in-Charge, has laid a great foundation for us to create a strong service excellence culture. He had done a great job in helping our staff to know that Excellent Service is doable and possible. His superb ability to engage and communicate with trainees of all levels made the training and role plays fun and effective; and helped the frontline staff know how to immediately apply what was taught at their respective offices or sites. We look forward to engaging him again to continue this journey with us.

Mr Terence Lee
Group Sales and Marketing Manager
Centurion Corporation Limited

The syllabus has been developed based on Air Astana’s needs and without any delays. Mr. Noel Capel as a trainer uses very clear manner of explanations, understandable and effective approach. He can easily demonstrate a friendly, respectful and helpful attitude to training participants.

Ms. Yevgeniya Ni
Vice President HR and Administration
Air Astana

Our Clients Across The Region

Tiptop has almost three decades of business consultancy experiences...


Tiptop has served companies in a variety of industries,...