Tiptop Consultants (Pte) Ltd. is a management consulting company based in Singapore for over 15 years, with her headquarters in Hong Kong and 2 offices in China. Our design and delivery of customer service training is well recognized in the market. In addition, we specialize in providing customized programs for managerial and executive development; professional sales; management seminars; event managements; business and customer service research; as well as multi-media production to our clients throughout the region.

Our mission is to promote service excellence in Singapore, Hong Kong and Asia Pacific; improve organization performance and create competitive advantages through the judicious transformation of management cultures and systems, and the inculcation of knowledge and skills.

Mystery Shopper

Striving to be competitive in the business world, customer service becomes one of the key successful factors. Therefore, to upgrade the service level, having clear and unbiased information about the quality of staff’s service performance is very crucial. Mystery shopper programme can provide companies with such useful information so as to facilitate their business...

Training Consultant (Full Time / Freelance)

Requirements Proven track record in the training field and well-versed in any of the following areas: customer service training; professional sales training; experiential training; management development training or other niche areas Must be effectively bilingual, ie. able to deliver training in both English and Mandarin Possess a strong business acumen with excellent presentation and...